ShipSafe Global Logistics Ltd ("ShipSafe", "we", "us") is the data controller for personal information processed through this website and our shipment services. This policy explains what we collect, why, and the rights you can exercise under UK GDPR and the Data Protection Act 2018.
1. Information we collect
Quote requests and contact forms: name, company, email, phone, and the shipment details you provide. Shipment records: consignee and consignor addresses, tracking numbers, customs documentation, and delivery signatures. Website analytics: pseudonymous device, browser, and page-view data to measure performance.
2. How we use it
To quote, book, transport, clear customs, and deliver your shipment; to communicate operational status; to comply with legal obligations including AML, sanctions, and customs record retention; and to improve our services.
3. Lawful basis
Contract performance for shipment services, legitimate interest for security and analytics, and legal obligation for customs and financial records.
4. Retention
Shipment and customs records are retained for seven years to meet HMRC and EU customs requirements. Marketing contacts are retained until you unsubscribe.
5. Sharing
We share necessary shipment data with carriers, customs authorities, insurers, and last-mile partners. We do not sell personal data.
6. Your rights
You can request access, correction, deletion, or portability of your data, and object to processing based on legitimate interest. Contact info@globalsafeship.com. You can also complain to the ICO at ico.org.uk.
7. Contact
Company No. 09482173 · Registered in England & Wales
12 Harbour Exchange Square, London E14 9GE, UK
info@globalsafeship.com